Agency Information for Mecosta County

We are required by federal and state law to provide the following list of state and local government agencies and information about how to contact them:

Lansing/Jackson Area: 1.517.886.6797
Citizens for Better Care 1.800.292.7852
6105 W. St. Joseph Hwy., Suite 211
Lansing, MI 48917-4700

Southeastern Michigan: 1.313.832.6387
Citizens for Better Care 1.800.833.9548
4750 Woodward Avenue, Ste. 410
Detroit, MI 48201-1308

Kalamazoo Area: 1.616.373.5157
Kalmazoo City Human Services: 1.800.332.4802
RM G17
P.O. Box 42
Nazareth, MI 49074-0042

Western Michigan: 1.616.245.9451
Citizens for Better Care: 1.800.782.2918
700 36th Street SE, #104
Grand Rapids, MI 49548

Saginaw/Flint Area: 1.517.746.9216
Citizens for Better Care: 1.800.284.0046
6722 E. Curtis, Suite #2
Bridgeport, MI 48722.9726

Traverse City Area: 1.231.938.0341
Citizens for Better Care
3505 Kirtland Court
Williamsburg, MI 49690.9388

Alpena Area: 1.517.356.3474, ext. 230
Long Term Care Ombudsman
NE MI Community Service Agency
2375 Gordon Road
Alpena, MI 49707.4627

Upper Peninsula: 1.906.226.4018
Citizens for Better Care: 1.800.548.1041
104 Coles Drive, Suite C
Marquette, MI 49855

Contact the following State of Michigan Departments

Reporting nursing home staff abuse or Medicaid program fraud:

Attorney General: 1.800.242.2873
Health Care Fraud Division
P.O. Box 30218
Lansing, Michigan 48909

Reporting abuse, quality of care problems, or other residents rights violations:

Consumer & Industry Services: 1.800.882.6006
Complaint Intake Unit
Bureau of Health Systems
P.O. Box 30664
Lansing, Michigan 48909

Community Health

Reporting problems or complaints with Medicaid bills or payments:

You can call or write the Department of Community Health (DCH) about your problems or complaints.

Medical Services Administration
P.O. Box 30479
Lansing, Michigan 48909-7979
Beneficiary Help Line: 1.800.642.3195

Your right to a hearing:

You can appeal a negative action, such as Medicaid not paying a bill or not approving a service. Send in your hearing request within 90 days from the date you were notified of the decision. Your request must explain the problem in writing. Mail your request to:

Department of Community Health
Administrative Tribunal
P.O. Box 30195
Lansing, Michigan 48909

If you are getting specialized mental health services while in your nursing home, you can report abuse, quality of care and other residents rights violations to:

Behavioral Health
Office of Beneficiary Rights
Lewis Cass Building, 5th floor
Lansing, Michigan 48909
1.800.854.9090